Privacy Policy

Last updated: January 18, 2026

Introduction

Opus Labs LLC ("Opus Labs," "we," "us," or "our") operates opuslabs.net and related products including TextChain. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

Information We Collect

Information You Provide

  • Phone Numbers: When you use TextChain, we collect your phone number as your primary identifier for authentication and messaging.
  • Names: We collect the name you provide when joining a group, which is displayed to other group members.
  • Organization Data: If you create an organization, we store the organization name and settings you configure.

Information Collected Automatically

  • Message Metadata: We log metadata about messages (timestamps, recipient counts) for billing and service operation. Message content is stored only to enable the web dashboard feature.
  • Usage Data: We may collect information about how you access and use our services, including device information and log data.

How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our services
  • Send SMS messages on your behalf through our messaging platform
  • Process transactions and send related billing information
  • Respond to your comments, questions, and support requests
  • Monitor and analyze usage patterns to improve our services
  • Detect, prevent, and address technical issues or abuse

SMS Messaging

TextChain uses Twilio to send and receive SMS messages. When you use TextChain:

  • Your phone number is shared with Twilio to facilitate message delivery
  • Messages are transmitted through Twilio's infrastructure
  • Standard messaging rates from your carrier may apply
  • You can opt out of any group by texting STOP to the group's phone number

For more information about Twilio's privacy practices, please visit Twilio's Privacy Policy.

Data Sharing

We do not sell your personal information. We may share your information only in the following circumstances:

  • Service Providers: With third-party vendors who perform services on our behalf (e.g., Twilio for SMS, Stripe for payments)
  • Group Members: Your name and messages are shared with other members of groups you join
  • Legal Requirements: If required by law or in response to valid legal process
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

Data Retention

We retain your information for as long as your account is active or as needed to provide you services. You can request deletion of your data by contacting us. When you leave a group, your membership is removed, but message history may be retained for other group members.

Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access to your personal data
  • Correction of inaccurate data
  • Deletion of your data
  • Opting out of SMS communications

To exercise these rights, contact us at owner@opuslabs.net.

Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Opus Labs LLC
Email: owner@opuslabs.net